Onevie Terms of Use
Last updated: August 18, 2025
Introduction
Welcome to Onevie!
Please read these Terms of Use and our Privacy Policy carefully, as they form a contract between you and Onevie and govern your use of and access to the Services and Website(s) by you, your Affiliates, Agents, and End‑Customers, whether in connection with a paid subscription or a free account.
The Onevie website (the “Website”) describes and provides access to our event management and engagement applications and related software (the “ Services ”). Our proprietary software and code, together with the Services, are referred to collectively as the “Platform”. Users of the Platform (“User,” “you”) may use the Platform only in accordance with these Terms.
- Onevie entity: Onevie Inc, or its applicable affiliate (“Onevie,” “we,” “us,” “our”).
- Contact: info@onevie.app
- Address: Plot 2014, CAD zone B09, Celina Ayom Crescent Kado- Abuja
1) Acceptance of Terms; Amendments
Each time you access or use the Website or Platform, you agree to be bound by these Terms of Use (“ Terms ”), as updated from time to time. We may amend the Terms with notice to your registered account email. If you use a particular Service on or through the Website, you are also subject to any rules or guidelines applicable to that Service, which are incorporated by reference. Please also review our Privacy Policy, which is incorporated into these Terms.
2) Agreement to the Terms
By accessing or using the Platform in any way including using the Software or Services you acknowledge that you have read and understood these Terms and the Privacy Policy and agree to be bound by them and to comply with all applicable laws and regulations. IF YOU DO NOT AGREE TO THE TERMS, DO NOT USE THE PLATFORM OR ACCESS THE WEBSITE.
We may revise and update the Terms from time to time with notice to your registered email. We will make reasonable efforts to post a prominent notice when changes are material. You can review the most current version at: https://onevie.app/terms-of-use.
By accessing the Website, linking to it, using the Software and/or Services, you acknowledge that these Terms constitute a binding and enforceable legal contract between Onevie and any person or entity accessing, linking to, or using the Website and/or Services.
3) Description of Onevie
Onevie is an event platform comprised of a suite of applications designed to collect event data and measure event ROI, sell tickets, build event websites, launch mobile apps, engage and network attendees, manage exhibitor leads via a unified CRM, segment audiences and run email campaigns, and create shareable real‑time custom reports, among other features. Availability of the Platform may vary at our discretion; we make no representation or guarantee of uninterrupted availability.
4) Your Use of the Platform
4.1 Platform Access
Subject to these Terms and applicable law, Onevie grants you a non‑exclusive, non‑transferable, non‑sublicensable right to access and use the Platform solely to: (i) create event or campaign landing pages; (ii) promote, manage, track, and collect registration fees for events you register on the Website; and/or (iii) run calls for papers/abstract submissions and peer reviews.
4.2 Software License
If we provide any software in connection with the Platform (including mobile apps) (the “ Software ”), Onevie grants you a personal, revocable, non‑exclusive, non‑transferable license to use the Software solely for your internal use with the Platform and only in accordance with these Terms and our written instructions (if any).
5) Registration; Account Security; Cookies
To open an account (“Account ”), you must provide accurate and complete information, including a valid email address and a unique event or organization name. If you choose a password, you are responsible for maintaining its confidentiality and for all activities under your Account. We may use cookies and similar technologies to enable and improve your experience. You must not alter cookies sent by the Website and must ensure your browser returns accurate cookies in response to requests from the Website. For details, see our Privacy Policy.
6) Payment Methods
When using payment methods enabled on the Platform (“ Payment Methods ”), you are responsible for completing transactions in accordance with the terms governing those Payment Methods. You are responsible for refunds at your discretion; Onevie is not responsible or liable for refunds, refund errors, or lack of refunds, and you agree to indemnify Onevie and its affiliates regarding your refund practices. In addition to default Payment Methods, Onevie may offer in‑house payment processing for organizers via third‑party processors (e.g., Stripe). If Stripe is used: payment services for organizers are provided by Stripe and are subject to the Stripe Connected Account Agreement, including the Stripe Services Agreement (collectively, the “ Stripe Services Agreement ”). By agreeing to these Terms or continuing to operate as an organizer on Onevie, you agree to be bound by the Stripe Services Agreement, as modified by Stripe from time to time. As a condition of enabling Stripe through Onevie, you agree to provide accurate and complete business information and authorize Onevie to share it and transaction information with Stripe.
7) Plans; Fees; Cancellations
Onevie offers free and premium plans. Premium plans require monthly or annual payment via third‑party processors. Use of any online payment system is at your sole risk. You may request to terminate your subscription by contacting us at info@onevie.app. Additional plan terms may apply and will be presented at signup or checkout.
8) Content
8.1 Site/Service Content
All materials provided or made available via the Platform, including information, communications, software, images, audio/video, and other content (collectively, “ Site Content ”), are protected by intellectual property and other rights and laws. Site Content is either owned by Onevie or used under license. Except as expressly authorized in writing by Onevie or as permitted by the Platform’s intended functionality, you may not sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display or perform, publish, adapt, edit, or create derivative works of any Site Content, or post it to any other website or networked computer.
You may not use any robot, spider, scraper, or other automated or manual process to monitor or copy our web pages or Site Content without our express written permission, nor may you use any device, software, or routine to interfere with the proper working of the Website or place an unreasonable load on our servers.
8.2 User‑Generated Content
The Platform may allow you to upload, post, publish, and otherwise make available your own content (“ User‑Generated Content ” or “ UGC ”). Subject to applicable law, you retain ownership of your UGC. You are solely responsible for your UGC and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights, licenses, consents, and permissions to use and to enable the Platform to use your UGC as contemplated by the Platform and these Terms, and that your UGC is lawful for you to possess and for us to host and use in connection with the Platform.
We reserve the right to remove UGC at our sole discretion without prior notice. Unless you notify us in writing to opt out, you agree that Onevie may use your name and logo (whether or not uploaded to the Platform) to identify you as a current or past customer on the Website and in marketing materials. For questions or to opt out, contact info@onevie.app.
9) Intellectual Property Rights
The Website, Platform, and Site Content are protected by copyright, trademark, and other laws. All rights are reserved. Except as expressly permitted in these Terms, you may not reproduce, modify, transfer, distribute, republish, download, post, or transmit any part of the Website or Platform by any means without our prior written permission. Your access does not grant any license or right to use any trademarks, trade names, logos, or service marks appearing on the Website without our prior written consent. You may not use any such marks as a hyperlink to the Website without consent. You may not modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Platform or create derivative works based on it. “Reverse engineering” includes examining the Platform to determine source code, structure, organization, internal design, algorithms, or encryption of the underlying technology.
10) User Representations; Undertakings
As a condition of using the Platform, you represent and warrant that:
(i) you have legal authority to enter into these Terms and form a binding agreement;
(ii) your acceptance of these Terms does not violate any other agreement or law to which you are subject;
(iii) you will comply with these Terms; and
(iv) you will safeguard your Account credentials and are responsible for all use of your Account.
11) Subdomains
We may provide you with a subdomain within the Website. All subdomains are the sole property of Onevie.
12) Third‑Party Content; Links
The Website may contain links to third‑party websites or content posted by third parties. We are not responsible for any errors or omissions in such content, for the products or services of third‑party sites, or for their privacy or security practices. Accessing third‑party content and websites is at your own risk, and we do not endorse such content.
13) Links to the Website
Caching, hyperlinking to, and framing of the Website or any of its content are prohibited without our prior written consent. We reserve the right to disable links or frames to any site containing inappropriate, unlawful, infringing, obscene, or otherwise objectionable material, or material that violates any rights.
14) Disclaimers
YOU USE THE WEBSITE, PLATFORM, AND INTERNET AT YOUR OWN RISK. THE WEBSITE, PLATFORM, SOFTWARE, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NON‑INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS; BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE; THAT RESULTS WILL BE ACCURATE OR RELIABLE; THAT PRODUCT QUALITY WILL MEET EXPECTATIONS; OR THAT ERRORS WILL BE CORRECTED. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS AT YOUR DISCRETION AND RISK.
15) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEVIE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR ANY LOSS OF DATA, PROFITS, GOODWILL, OPPORTUNITY, OR BUSINESS INTERRUPTION; ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR PLATFORM; DELAYS, INACCURACIES, OR ERRORS; LINKED SITES; OR PERFORMANCE OF CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR PLATFORM IS TO STOP USING THEM.
16) Indemnification
You agree to indemnify, defend, and hold harmless Onevie, its directors, officers, employees, suppliers, licensors, affiliates, agents, and third‑party content providers from any losses, damages, claims, costs, expenses, demands, and actions arising out of or related to your use of the Website or Platform, your violation of these Terms, or your violation of any rights of another. These obligations survive termination. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us.
17) General
No Waiver. Our failure to enforce any provision is not a waiver of rights.
Severability. If any provision is unenforceable, it will be enforced to the maximum extent possible, and the remainder will remain in full force.
Third‑Party Beneficiaries. These Terms are for the benefit of Onevie and its directors, officers, employees, suppliers, licensors, affiliates, agents, and third‑party content providers, each of whom may enforce applicable provisions directly.
Contact Information
If you have any questions about these Terms of Use, please contact us:
Email: info@onevie.app
DPO: Godswill Ikpe
Address: Plot 2014, CAD zone B09, Celina Ayom Crescent Kado- Abuja